Returns & Exchanges
At Culture Kings US, we want to ensure you are 100% satisfied with your street style, which is why we offer a 30-day return window for most items in exchange for store credit or a size replacement. Please ensure all items are returned in their original condition with tags attached and in original packaging to be eligible for processing.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the specific items you wish to return or exchange.
- 2.Package Your Items
Securely pack your items in their original packaging, ensuring all original tags, labels, and hygiene seals are intact and undamaged.
- 3.Print and Attach Label
Download and print your prepaid shipping label from the portal, then affix it clearly to the outside of your return package.
- 4.Drop Off and Track
Take your package to the nearest authorized shipping carrier location and keep your tracking receipt to monitor its journey back to our warehouse.
